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CALL CENTER

   

Call Center: Overview

Call center is a physical place where customer service agents are found talking on the phone with the customers and working with computers. Call centre operators answer customer telephone enquiries about products and services and promote an organisation's goods and services. The number of calls that a customer service agent takes depends on the length of each call and their work schedule. On average call times last from three to four minutes.

Call center jobs are the most lucrative career option in the market today. Employment opportunities are vast with different branches of Call Center. Basic requirements to work in a call center are good communication and listening skill.



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